Our refund and return policy is valid for 30 days. If 30 days have passed since you received your item, we are unable to offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Late or missing refunds
Sale items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thedressstory.com and send your item to: